From Alibaba checkout to your doorstep.
Paste your order, get one all-in price. Freight Monkey books the freight, coordinates customs clearance through a licensed broker, settles the duties, and arranges delivery — you never talk to a port, a broker, or a tariff schedule.
Since the $800 de minimis exemption ended, every import needs a formal entry. Our licensed customs broker files it for you — it's a line on your quote, not a surprise at your door.
Your landed cost, before you commit
One form, one binding number. The price you see is the price at your door — goods, freight, entry filing, duties, taxes, and delivery.
Fill in your order details and the docket prints here — every line itemised, nothing hidden in the freight.
Illustrative rates — not a binding quote. Rates, duty percentages and fees come from a labelled planning table, not a live carrier or broker. Duty rates bind at entry date.
Bulletproof by design 规则透明，先说清楚
Freight has fine print. Ours is on the front page — every rule below is enforced by the platform automatically, and each one exists because we mapped where shipments go wrong before we shipped anything.
Preview status: the 72-hour price lock and provisional-quote rule run on our server today. The others need licensed partners and are not live yet.
72-hour price lock
Your docket price holds for 72 hours. If carrier rates move before you book, you get a one-tap re-quote — never a surprise invoice.
Enforced at bookingLive in previewRefunded, automatically
Tariffs move. We quote a small buffer on volatile products and refund whatever isn't used the day your entry files.
Auto-refund at entryNot live yet — needs partnersMeasurement tolerance
Warehouse re-measurement within 3% of your packing list is on us. Beyond that, you approve the difference before anything loads.
You approve, or it doesn't shipNot live yet — needs partnersAuto-refund on stalls
If your supplier goes quiet, we chase in Chinese — day 1 bot, day 3 human, day 7 you're notified, day 14 automatic refund.
Enforced by the clockNot live yet — needs partnersCausation-based costs
Customs exams on shared containers bill the shipment that caused them. Random exams split pro-rata, capped for small shipments — we absorb the rest.
Written into our termsNot live yet — needs partnersPick delivery at arrival
You choose your delivery slot the day the vessel arrives — not after release — so cargo never sits collecting storage fees on your dime.
Scheduled at arrival noticeNot live yet — needs partners供应商提货信息 Supplier pickup form
您的买家已通过 Freight Monkey 预订门到门运输。请填写以下提货信息，我们的深圳团队将与您联系安排上门提货。
Your buyer has booked door-to-door shipping with Freight Monkey. Fill in the pickup details below and our Shenzhen team will call to schedule collection.
为什么用中文？ 提货环节的信息由工厂填写。表格用他们的语言书写，地址、件数、装货要求就不会在翻译中出错。买家只需把此链接通过微信分享给供应商。
Why Chinese-first? Pickup details come from the factory, not the buyer. A form written in the factory's language means addresses, carton counts, and loading requirements never get lost in translation. Buyers just share this link over WeChat.
提货时我们会核对 · Checked at pickup:
- 形式发票 PI · 商业发票 CI · 装箱单 PL
- 含电池：UN38.3 测试报告 · MSDS
- 木质包装：熏蒸证明
- 报关单（由持牌报关行申报）
One gate, three triggers
Every order enters through the same gate — classification and a binding quote. Three quick checks then decide how your cargo moves. You never pick a shipping mode; the routing logic does.
Regulated goods?
Batteries, food-contact items, electronics, toys — anything a government agency cares about gets pre-cleared before booking, so nothing gets stuck at arrival.
Over 15 CBM?
Big orders get their own container (FCL). Smaller ones share a weekly consolidated box (LCL) and pay only for the space they use.
In a hurry?
Urgent or tiny shipments fly. Air lands in 5–10 days; ocean takes 28–40 but costs a fraction. The quote shows both when it's close.
Four tiers, each one carries more of the load
Every tier includes everything in the tier before it. Most buyers go straight to the top — that's the whole point of the monkey.
Port-to-port
The carriage leg only. You handle both ends. For buyers with their own agents.
Door-to-port
Adds: factory pickup, consolidation, and export clearance in China.
Door-to-door (DAP)
Adds: delivery to your address. Duties and entry are still on you.
Door-to-door (DDP)
Adds: importer of record arranged for you, entry filed by a licensed customs broker, and duties and taxes paid on your behalf. Your box arrives with nothing left to pay.
Responsibility split per Incoterms 2020 · duties held in escrow at booking, reconciled at liquidation
Every document, already handled 全部单证，我们代办
Ten documents move every shipment from your supplier's floor to your door. You e-sign two of them (the instruction letter and the power of attorney, once each); the rest are prepared, filed, and stored in your shipment file automatically. Tap any milestone in tracking to see the paper behind it.
Preview: tap any card to open a watermarked specimen for one example shipment (FM-2026-48117). These are illustrative samples, not real filings. Uploads, e-signature and filing are still not live — no documents are prepared or filed in this preview.
Proforma invoice
Your supplier's quote. Paste it in and we open the shipment file and pre-classify your goods.
Issued by supplierView specimen →Commercial invoice
The legal sales document — duties are calculated on its value, so we verify it against your order.
Issued by supplierView specimen →Packing list
Carton-by-carton contents and weights, physically verified when your cargo reaches our warehouse.
Issued by supplierView specimen →Letter of instruction
Your standing routing authority. One e-signature, covers every future shipment.
You e-sign onceView specimen →Security filing (10+2)
Filed with US customs 24 hours before loading. Our system won't let a booking miss it.
Host files, we gate itView specimen →House bill of lading
Your document of title — the contract of carriage your cargo travels under.
Issued by host carrierView specimen →Power of attorney
Lets a licensed customs broker file your entry. Nothing clears without it.
You e-sign onceView specimen →Arrival notice
The vessel's in. Charges settle from your escrow — you see a milestone, not an invoice.
Issued by hostView specimen →Delivery order
The release that lets your cargo leave the port warehouse after customs clears it.
Broker & host authorizeView specimen →Proof of delivery
Signed and photographed at your door. Closes the shipment and starts your claims window.
You sign at deliveryView specimen →The samples are on the cards above: each opens a watermarked specimen from one example shipment (FM-2026-48117), and the full 10-page pack is one click away. Customs entries (CBP Forms 3461/7501) are not in the pack — they are prepared and filed exclusively by licensed US customs brokers.
Nine milestones, zero mystery
Every shipment reports the same nine events, fed live from carriers and our customs broker. Try it:
Demo shipment — live carrier and broker feeds are not connected yet. Nothing below is a real shipment.
Shipment FM-2026-48117 · Booked — awaiting factory pickup
- Booked
- Picked up
- Export cleared
- On water
- Arrived
- Entry filed
- Duties paid
- Out for delivery
- Delivered
Tap any milestone to see the specimen document behind it.
Your account 账户 · 预览版
Create a buyer account to keep your quotes and their 72-hour price locks in one place. Preview accounts are for testing and may be reset before launch.
Signed in as
Your quotes
Talk to us
Questions about a shipment, a supplier, or a quote. Preview: messages are saved for the team; no live support desk yet.